Datenschutz

data protection

www.jmthai.com

The goal of data protection and also our goal at J&M Service and Trading CO, LTD. (hereinafter referred to as "J&M", "we" and "us") is to ensure that personal data is treated in a manner that protects every data subject's right to privacy.

J&M recognizes that the privacy of your personal information is important to you and we are committed to protecting the privacy of any personal information we collect from you. Unless you give us your consent to do so, we will only collect, use, store and disclose your personal information in accordance with this Privacy Policy.

In order to achieve this objective, all functions responsible for the processing of personal data must comply with applicable Thai data protection laws as set out in Personal Data Protection Act BE 2562 (2019) ("PDPA") and the EU General Data Protection Regulation ( EU GDPR) are described.

Maintaining and protecting the confidentiality of your personal information is an essential aspect of our business operations. We generally only share such information in accordance with our privacy policy.

The essential basic principles of the PDPA and the EU GDPR are:

Lawfulness of processing, fairness of processing, transparency
earmarking
minimizing the amount of data
Correctness of data processing
Storage limitation and deletion concepts
integrity and confidentiality

From whom do we collect personal data?

The groups of people affected are

current employees,
Former Employees,
applicant,
potential customer,
Customers,
Delivery,
service providers and
other business partners.

What information do we collect?

We primarily collect personal information that is necessary to enable us to offer you our products and services, or when you provide us with a service. Personal information is any information that can be used to identify you and may include:

Your name, address and contact information (including telephone numbers and email address);
Your professional contact details, including name, phone numbers, work address and email address if you are our customer or supplier;
Information about your device, such as IP address, Mac address, cookies ID, etc.
Information about your dealings with us regarding our products and/or services;
Your payment and account details, including credit information and/or creditworthiness information;
other personal information that you share with us when you contact us with an inquiry or complaint, or when you request a product or service from us, or request information about a product or service from us, or in other communications between you and us are included.

If necessary, we ask you for further information, e.g. B. if you apply for a job with us, we may collect information about your qualifications and work history. Some of this information is considered by law to be "sensitive information" about you. This includes, among other things, information about your health.

How do we collect and store your personal data?

We typically collect personal information in the following ways:

directly from you, either in person, in documents, by email, by telephone or electronically via our website (including our e-shop) or via the J&M mobile application ("App"), e.g. e.g.:
open a customer account with us;
buy products or services from us;
inquire generally about our products or services;
apply for a job with us
participate in our promotions, monthly offers or competitions;
participate in customer satisfaction surveys or focus groups on proposed products;
use our website, app or other applications, including our contractor management systems; or
to visit one of our offices.
from third parties who B. Share your information with us;
from publicly available sources.

We will not collect your personal information from other sources unless we have your consent within thirty (30) days to collect personal information from other sources or we have the right to collect the personal information in question without your consent based on PDPA sect. 24 or sect. 26 to collect.

We keep personal data in paper form and in electronic files. When your personal information is no longer required, we will take reasonable steps to destroy or permanently de-identify it.

Collection of information on our website and app

When using our website or our app, you can voluntarily provide us with personal data. Our server may automatically record details such as your web address, domain name if applicable, and the date and time of your visit to our website or app. If you access our website (or any part of it) or our app via a social media plugin (such as Facebook, YouTube, Instagram and TikTok), you consent to us using the information you provide to us via the plugin make available, record, store and use. If you have questions about how social media plugins work, you should check the terms of use of the relevant social media service.

We collect this information for internal purposes only, including statistical and marketing purposes.

We endeavor not to identify users or their browsing activity, except as necessary to investigate or report suspected illegal activity, as required or permitted by law, or as appropriate for the work of a law enforcement agency.

Our website and app use cookies, which may collect personal information. Cookies are data stored in your browser that record information about your use of our website or app, such as B. Details about your server and your surfing activity, and send this information to the server. We only use these cookies to monitor usage of our website and app. You may be able to change your browser settings to not accept cookies at all, or to give you the option to accept or decline them when they are sent to your browser. If you refuse cookies, you may not be able to use the full functionality of our website or the app.

In addition to web server logs, we also use third party web analytics, web beacons and similar technologies such as B. Google Analytics, Google AdWords Remarketing and Countly, to collect or receive information so that we can improve the performance and user experience of our website, app and Facebook page. The provider of Google Analytics and Google AdWords Remarketing is Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA. However, the provider of Countly is a UK based company that has no office and works remotely.

Google Analytics uses cookies to analyze how you view and use our app and website, for example which pages you visit and how long you stay on the website. The information collected by the cookies (including your IP address) is transferred to and stored on Google's servers (in the United States at the time of writing, however caching and other technologies may result in your activity date being stored in other locations is saved). Your IP address is neither identified by Google nor associated with other data stored by Google.

Our website may also use Google AdWords Remarketing, which will show you advertising based on which parts of our websites you have visited by placing a cookie on your web browser. This cookie does not identify you in any way and does not give access to your computer or mobile device. Google AdWords Remarketing allows us to better tailor our marketing to your needs and only display ads that are relevant to you.

Countly is used directly in the app to analyze the acquisition channels and the activity, retention and conversion rates of the users acquired through various sources in our app.

Countly gives the organization complete visibility and control over how the analytics data is sent from the SDKs, where the analytics server and database are located, how they are configured, and who has access to which parts of the data.

By using our website or app, you consent to the processing of data about you by Google in the manner and for the purposes set out above in the Google Privacy Policy. You have the option of deactivating Google Analytics or AdWords Remarketing. If you disable or reject the cookie or use the opt-out service provided by Google, you may not be able to use all the functions of our website or the app to their full extent.

By using our Facebook page, you consent to the processing of information about you by Facebook (Facebook Inc., Hacker Way, Menlo Park, California 94025) in the manner described in the Facebook Data Policy and to the above purposes agree. You can hide our ads on your Facebook Page by following the instructions here.

We have embedded social share buttons from social networks like Facebook, Instagram, YouTube and TikTok on our website. This type of integration is not connected to the servers of the social networks, if you access these websites via our buttons, you directly consent to the transfer of your data to the servers of these social networks.

If you access these websites via our buttons, you consent to the transmission of your data to the servers of these social networks directly. As soon as you access a particular social network page, whether you have a social network profile or not, your browser sends this information, including your IP address, directly to the social network servers, without you having to control data transfer.

How do we use your personal information?

We use personal information primarily to provide you with our products and services in the ordinary course of our business and/or to receive goods and services from you. We may also use personal information to:

Contact you to provide you with the information, materials or products and services you have requested;
Contact you to provide you with information and materials about our products and services which we think may be of interest to you;
provide you with our products and services;
provide you with information about the products and services you are currently using;
Provide you with information about other goods and services we offer that are similar to those that you have already purchased or inquired about;
Send you information about promotions, monthly specials, contests or upcoming events which we think may be of interest to you;
administer our relationship with you, including responding to your inquiries or complaints, providing payment gateways and credit facilities, and improving the services we offer;
to analyze and understand our customer base, e.g. B. by hiring third parties to conduct investigations on our behalf; and
for a secondary purpose related to the purpose for which we collected it, where you would reasonably expect us to use your personal information for that secondary purpose;

If we intend to use your personal data for direct marketing, e.g. by adding you to a marketing database, and you have not already consented to this use, we will notify you and give you an opportunity to opt out.

In the case of the Line application, you agree to receive marketing information by adding our official Line account to your friends list. If you no longer wish to receive our Line notifications, you can suspend our official Line account at any time.

Who do we share personal information with?

We only share personal data for the purpose for which it was collected or in the following circumstances:

Third parties, including business partners, suppliers, subcontractors and service providers who help us conduct our business;
to market research companies for the purpose of analyzing our customer base and conducting research on our behalf;
to all appropriate law enforcement agencies, courts and legal advisers if there is any suspicion of illegal activity or to respond to a subpoena, court order or legal process;
for complaints about health and safety at work to the Office for Health and Safety at Work

to third parties to investigate, prevent, or take action regarding illegal activity or suspected fraud, to establish or exercise our legal rights or to defend against legal claims, or in situations involving a potential threat to the physical safety of any person ;
if required or permitted by law or otherwise permitted under the PDPA;
if you consent or have authorized a third party to disclose;
in the event of a sale, merger, liquidation, dissolution, reorganization or acquisition of J&M or any J&M business or division, the information we collect about you may be sold or otherwise transferred. However, this will only happen if the party acquiring the data agrees to the terms of this Privacy Policy and the notice provided to you when the data was collected.

Cross-Border Disclosure of Personal Data

We may work with third parties who conduct all or part of their business abroad. As a result, your personal data may be transferred to a recipient abroad, e.g. B. in Germany, are passed on.

How secure and accurate is your personal information?

We take reasonable steps to ensure that any personal information we hold is:

accurate, complete, up-to-date, relevant and not misleading;
be stored in a secure environment; and
are protected from misuse, interference and loss and from unauthorized access, alteration or disclosure.

Personal data in the form of images captured by video surveillance are stored on-site at our offices and are only accessible to specially authorized employees in accordance with controlled access procedures. Images will be retained for a minimum of thirty (30) days.

If any of your details change, please let us know as soon as possible using the contact details below so that we can ensure the accuracy of your personal information.

How can you access and correct your personal data?

We strive to ensure that all personal information collected is accurate and complete. You have the right to access the personal data we hold about you. We will honor any request for access to your personal information that you email us at contact@jmthai.com, unless the Personal Information Protection Act gives us an opportunity to refuse. There is no charge for requesting access to your personal information, but we may charge a fee if we provide you with access to your personal information in a mutually agreed format, typically by inspecting the accessible information on file. You also have the right to ask us to correct any information about you that is inaccurate, incomplete, out of date, irrelevant or misleading. If we refuse to correct your personal data as requested, we must:

inform you in writing of the reasons for the refusal (unless this would be unreasonable) and how you can appeal the refusal; and
upon your request to post a notice that the information is inaccurate, incomplete, out of date, irrelevant or misleading, to take such steps as are reasonable under the circumstances to post such a notice so that it is recognizable to users of the information .

How can I contact J&M?

If you have any questions or complaints about how we handle your personal information, you can contact our Compliance Officer as follows:

Service und Trading Co., Ltd.

Danger! data protection

We will investigate and respond to any complaint made to us within a reasonable time, usually within 30 days. We will always endeavor to resolve any complaint to your satisfaction.

Disclaimer/Disclaimer

J&M's Privacy Policy does not apply to third-party applications, products, services, websites or social media features accessible through links we provide for informational purposes. If you use these links, you leave the J&M website and it is possible that information about you may be collected or shared by third parties. J&M does not control third party websites and makes no recommendations or representations regarding those websites or their privacy practices. We encourage you to read and review the privacy policies of any websites you interact with before allowing them to collect, process and use your personal information.

Changes and Updates to the Privacy Policy

Because our organization, membership, and services change from time to time, it is expected that this Privacy Policy will change as well. We reserve the right to change the Privacy Policy at any time and for any reason without notice to you, other than posting the revised Privacy Policy and Terms of Service on this website. We may email you periodically to remind you of our notices and terms and to notify you of significant changes by email, but you should visit our website frequently to view the most current Privacy Policy and any changes. We encourage you to visit our website regularly to ensure you are familiar with our current privacy policy.

December 2022